This web site (www.thehoneydoctor.com) is owned and operated by The Littledart Company Limited who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the contact form here.
We comply with the Data Protection Act 1998, and electronic communications are made in accordance with the Privacy and Electronic Communications Regulations (PECR). We are also taking all necessary steps to comply with the European General Data Protection Regulation which comes into effect in May 2018.
We obtain information about you when you use our website or contact us direct about our products or register for our newsletters. This personal information might include your name, address, email address and what products you purchased from us. Your card information is not held by us. It is collected by our third-party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions.
When we ask you to provide your personal information we will let you know why we are asking, and how we will use your data. Depending on any opt-outs you may have indicated, data we hold may be used by us for the following purposes:
” To send you by post our newsletter and brochure.
” To send you emails promotional and marketing information on offers and new products.
” To send you emails of news and updates from The Honey Doctor.
We will not use email to promote anyone else’s products and activities. We will use our Facebook and Twitter accounts to promote activities and news from outside The Honey Doctor if we deem them of interest to our customers.
We will never contact you by telephone or text message unless you have asked us for a specific reason.
We understand that your personal information and privacy are important to you. We make every effort to ensure that the information you share with us is recorded accurately, retained securely and used only according to your wishes. We protect your personal information and adhere to all current data protection act legislation with respect to protecting privacy. We do not give out, sell or trade our members’ personal data with third parties, with one exception: our courier company to deliver your order. Our courier company will only use your contact details for a speedy and successful delivery.
We will not contact you for marketing purposes by email unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted.
If you choose to unsubscribe at any time, all your data will be deleted from our records within two years of your advising us, and correspondence from us will cease immediately.
The Honey Doctor do not disclose buyers’ information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site where they are strictly necessary for the site functionality. They are used to aid navigation, and to keep track of the contents of your shopping cart. If you log in to an account, your logged-in status is recorded in a temporary cookie. If you select the ‘Remember Me’ Option in the checkout, a cookie will be used to remember your details. You can turn off cookies by blocking them in your browser Privacy settings. If you turn off cookies, you will be unable to place orders or benefit from the other features that use them.
Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.